What We Collect and Why We Hold It
When you open an account with us, we collect the information needed to run your account and process your transactions — your registration details, login activity, and payment records linked to DANA, OVO, or GoPay. We do not collect more than what is required for these
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functions. Transaction data from your e-wallet deposits and withdrawals is retained to support account verification, dispute resolution, and any regulatory obligations that apply in eligible Indonesia regions. Your browsing behaviour on our platform — pages visited, session duration, device type — is collected through standard web
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analytics tools and used only to improve how the platform performs for you. We do not sell, rent, or trade your personal data to third parties for their own marketing purposes. Data shared with payment processors like DANA, OVO, and GoPay is limited to what those
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processors need to complete your transaction. Retention periods vary by data type: active account data is held for as long as your account remains open, while closed-account records are kept only as long as applicable local law in Indonesia requires. Availability of all services and the
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scope of data handling depends on local law and the region where access is permitted.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.